|
TERMS AND CONDITIONS
Terms & Conditions
Please read our terms and conditions which are there to protect your rights
Bijou4u.net is a division within uklocalnet (www.uklocalnet.com) that deals with costume and fashion jewellery.
Our aim is to provide you with competitively priced fashion jewellery.
How To Order
Just enter the amount of the item that you require and click on the ‘Add to Basket’ image and your shopping cart will be updated, and you will be taken to the checkout page. To continue shopping click on ‘Continue Shopping’ button to return to the page that you were on.
Credit Card Security
Bijou4u.net accepts all major credit and debit cards including Visa, Mastercard, Switch and American Express through our payment service provider Paypal. Your payment will be listed as being made to uklocalnet.
All credit card details are secured with 128-bit encrypted sessions and all sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls.
Delivery
As our items are usually in stock, we usually process your order within 1 working day. In the event that we have experienced an unusually high demand for an item which delays delivery, we will email you with a revised delivery date or the option to cancel your order.
Europe Delivery (Including United Kingdom, Guernsey & Jersey)
All items are dispatched by First Class Royal Mail. Shipping is based upon the total weight of the items that you have purchased.
Outside Europe All items are sent by Air Mail. Shipping is based upon the total weight of the items that you have purchased.
Please note: we are only able to deliver to the credit card holders billing address and cannot accept any orders to an alternative delivery address outside of the UK .
Tax Charges All prices are inclusive of VAT where applicable.
Returns Policy
Bijou4u maintains an 8 day returns policy. Should you decide that you are not satisfied with your order, we will accept the return of unwanted goods and will refund the full price (excluding postage charges) as long as they are returned to us within 8 working days of delivery You are responsible for returning any unwanted goods to us. The item/s must be returned in the condition in which they were received - unworn, unused and in their original packaging. We will not refund any goods that have been worn or arrive back to us in any other condition than in which they were received.
Please remember to include your name, address, telephone number and order number to ensure that your refund is dealt with as quickly as possible.
It is always in the customer's interest to retain proof of postage as they are responsible for the goods until they arrive at our premises.
For hygienic reasons, we have a strict no returns policy on all pierced earrings including sets which include pierced earrings.
All returns should be sent to: Bijou4u. Cherry Tree House. Hundreds Lane Long Sutton Spalding Lincs PE12 9AJ
Tel: 01406 365182 admin@bijou4u.net
Your statutory rights are not affected.
Faulty Goods
Our products are thoroughly checked by our manufacturer and by us to ensure customer satisfaction. In the unlikely event that your goods are faulty, you should contact us at returns@bijou4u.net We will issue you with a returns number and confirm which Royal Mail postal service the goods should be returned by. Faulty goods should be returned within 8 working days of delivery. Please remember to include your name, address, telephone number, order number, a brief explanation of the fault and whether you require a replacement or refund. If a replacement is unavailable we will automatically issue a refund for the total costs of the goods including agreed postage costs.
This does not affect your statutory rights.
Damaged Goods
In the unlikely event that your product has been damaged in transit, please contact us immediately at returns@bijou4u.net and return the goods to us within 8 working days of delivery. Please remember to include your name, address, telephone number and order number. We will replace any damaged goods free of charge.
Please return the item/s to:
Bijou4u Cherry Tree House Hundreds Lane Long Sutton Spalding Lincs PE12 9AJ Tel: 01406 365182
admin@bijou4u.net
Lost Goods
Please contact us if you have not received your goods within 7 days of placing your order at admin@bijou4u.net. We will take up the matter with Royal Mail to rectify the situation.
Our Responsibility
We cannot be held responsible for any disruptions to our services that are beyond our control. Whilst we will do everything in our power to correct any disruption to our service, we do not make any promise that our website or service is entirely error free. We believe that our photographs and description show and describe our products as accurately as possible, however colours of products supplied may differ slightly from appearances online or in any brochure. Dimensions and weights shown are approximate and may vary. Bijou4u cannot be held responsible for marginal differences in the products supplied.
Company Information
Bijou4u (part of uklocalnet) Cherry Tree House Hundreds Lane Long Sutton Spalding Lincs PE12 9AJ
Tel: 01406 365182
admin@bijou4u.net
Copyright & Trademarks
All content of Bijou4u including website design, pictures, written and all other materials are owned, controlled or licensed by Bijou4u . They are protected by copyright and other intellectual property rights and cannot be used without our permission.
Privacy Policy
Under the Data Protection Acts of 1984 and 1998, we follow strict procedures and do not disclose any customer information to third parties other than for delivery purposes. We do not sell, rent or trade your personal information to third parties for marketing purposes.
When you place an order we collect your contact details (name, email address and telephone number) so that we can contact you if there is a problem with your order. We may also monitor usage of our website and customer traffic patterns as this helps us to continually improve our service. Occasionally we may email you with details of special offers and new products. If you do not wish to receive this information, please tick the opt-out box on the order summary page.
Cookies are small pieces of information that are stored on your computers hard drive by your browser. Like most websites, we use cookies to keep track of the content of your shopping cart, to store delivery addresses if the address book is used, to store your details if you select the 'Remember Me' Option and to monitor traffic flow to our website. Our cookies do not track any personally identifying information. Most browsers allow the cookie function to be switched off. This can be done by looking in the help menu on your browser.
Contacting Us
If you need to reach us, please email us using the link on the ‘Contact Us' page, alternatively, you can call us on 01406 365182 (International +44 1406 365182) or email us using the address on the contacts page or write to us at
Bijou4u Cherry Tree House Hundreds Lane Long Sutton Spalding Lincs PE12 9AJ Tel: 01406 365182
admin@bijou4u.net
|